Privacy Policy

Effective Date: 10/29/2025

Vendor Tree, Inc. (“Vendor Tree,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.vendortree.com (the “Site”) and use our services (collectively, the “Services”).

By using Vendor Tree, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We collect information to provide and improve our Services, support transactions between users, and enhance user experience. The types of information we collect include:

A. Information You Provide to Us

• Account Details: Name, email address, phone number, mailing address, company name, and profile information.

• Business Information: Company name, address, tax identification (EIN), and related business details.

• Event Information: Event dates, budgets, venues, and project details you share through your account.

• User Communications: Messages exchanged between users through Vendor Tree’s internal messaging system.

• Media Uploads: Photos, logos, and other content you upload to your profile or listings.

• Marketing Signups: Information you provide when subscribing to newsletters or promotional updates.

B. Automatically Collected Information

When you access our Site, we may automatically collect:

• IP address, browser type, operating system, and device identifiers

• Pages viewed, actions taken, and time spent on the Site

• Cookies, web beacons, and similar tracking technologies for login, analytics, and marketing (including retargeting)

C. Payment Information

Vendor Tree uses TrustAp as a secure third-party payment processor. We do not directly collect or store your credit card information. Your payment details are processed and protected under TrustAp’s own privacy and security policies.

2. How We Use Your Information

We use your information to:

• Facilitate connections between event planners, vendors, and venues

• Provide, operate, and maintain our platform and services

• Communicate with users, including responding to inquiries and providing customer support

• Process transactions and manage TrustAp payments

• Send marketing communications, newsletters, and promotional offers (users may opt out at any time)

• Analyze website usage, monitor performance, and improve our offerings

• Enforce our Terms of Service and comply with applicable laws

3. Sharing of Information

Vendor Tree may share information as follows:

• Between Users: Information such as business name, contact details, and event information may be shared between planners and vendors as part of normal business interactions.

• Service Providers: With trusted third-party providers who perform services on our behalf, such as:

  • TrustAp (payment processing)

  • Google Analytics and Meta Pixel (analytics and advertising)

  • SendGrid (email delivery)

  • Heroku and Sharetribe (hosting and platform infrastructure)

Legal Compliance: When required by law, regulation, or legal process, or to protect Vendor Tree’s rights, safety, and property.

Business Transfers: In connection with any merger, sale, or transfer of our assets, user data may be included as part of the transaction.

We do not sell or rent personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in

• Remember your preferences

• Analyze site usage

• Deliver relevant ads and retargeting campaigns

You can manage or disable cookies through your browser settings. A visible cookie consent banner is displayed upon your first visit to the Site.

5. Data Retention and Deletion

We retain user data as long as your account is active or as needed to provide Services. Users may request account deletion at any time by contacting info@vendortree.com . In the future, Vendor Tree may implement automatic deletion for inactive accounts after a specified period.

6. Marketing Communications

We may send newsletters, promotional emails, and updates related to Vendor Tree. You can unsubscribe at any time by clicking “unsubscribe” in the email or by contacting us directly.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, or destruction. While we strive to use commercially reasonable security measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Vendor Tree is intended for users aged 18 and over. We do not knowingly collect personal information from children under 13. If we become aware of such data, it will be promptly deleted.

9. Your Privacy Rights

As a U.S.-based service, Vendor Tree follows applicable state and federal privacy laws. You may:

• Request access to or correction of your personal data

• Request deletion of your account

• Opt out of marketing communications at any time

Requests may be submitted to info@vendortree.com

10. International Users

Vendor Tree currently serves U.S.-based users only. If you access the Site from outside the U.S., please note that your information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact:

Vendor Tree, Inc. 5342 Clark Rd #1193 Sarasota, FL 34233 Email: info@vendortree.com